Insurance Client Partner / Account Manager

Posted 14 March 2024
Salary Negotiable
LocationCity of London
Discipline Claims
Contact NameBertie Hayward

Job description

New Vacancy - Insurance Client Partner / Account Manager
City of London / Hybrid
Consultancy Firm

I am currently recruiting for a top consultancy firm who are seeking a Insurance Client Partner to join their Personal Lines team.

This role will entail working with Personal Lines insurance accounts from all aspects of the business such as change, transformation, underwriting, claims, operations and more. It is a client facing role that will look at business process management, offshoring and the ideal candidate will be someone who has extensive experience working in a insurance consultancy firm.

Key Responsibilities

  • Build and nurture a strong network and connect with Heads of Transformation, Heads of Change, Operations Directors in the assigned portfolio.
  • Work with large existing Personal lines Tier 1 insurance group accounts.
  • Integrate and align with the Heads of Transformation and Client Director strategy supporting across outsourcing and transformation solutions.
  • Orchestrate an external partnership network to deliver best in class solutions to client problems across the Personal Lines.
  • Invest time in developing a deep understanding of the client's strategy and critical business challenges and maps this to a detailed account plan to expand existing services.
  • Identify opportunities for growth through increased penetration of existing and new product offerings, competitive displacement and process improvement within portfolio
  • Minimum 10 years of experience working with consulting or BPO / BPM suppliers into Tier 1 Personal Lines Insurance accounts.
  • Proven experience of senior level account management across insurance stakeholders and influencers.
  • Key levels of understanding of Policy and Claim Operations, Underwriting, Analytics and Digital Operations/BPS including emerging trends for each and 'best in class processes'.
  • Strong understanding of underwriting, and claim principles, cost drivers and
  • appreciation with the changing landscape of insurance process delivery.