A leading insurance firm is looking for a on-site Senior Desktop Support Engineer to support the Microsoft desktop technologies, hardware troubleshooting, meeting room management and support and troubleshooting for core applications.

Duties and experience:

-Capable of building key relationships with end users, including VIP and their support staff

-Troubleshooting of IT incidents raised by colleagues through their Global Service Desk.

-Providing 1st and 2nd line support

-Responsible for new IT inductions.

-Office 365

-Dell Hardware

-Azure admin or Exchange admin

-ServiceNow highly desirable